Automatic phone banking systems can save your customer time, as well as free up your agents to handle more complicated requests.
A high percentage of calls banks receive every month can be handled by simple IVR systems. For example, calls about account inquiries, loan/portfolio status, customer care, product information and more. Using our high-level security measures, NuVoxx can ensure your customers receive fast, efficient and safe assistance.
Your IVR system can essentially function like an automatic teller machine, with the added benefit of 24/7 access from the comfort of your customer’s own home.
NuVoxx has developed several solution components, which can be used individually or together.