The NuVoxx team has over two decades of experience delivering cloud-based hosted Interactive Voice Response (IVR) applications, voice broadcasting, Customer Satisfaction Surveys (CSAT) and other automated voice services. Over the years, the NuVoxx team has provided IVR services to some of the largest contact center outsourcing organizations in North America as well as a number of Fortune 500 companies, government and non-profit organizations.
The combined experience of the team in designing voice applications along with broad-based expertise in the contact center industry blends into a unique mix of technology and business solutions. Cloud-based hosted IVR applications designed and hosted by NuVoxx are seamlessly integrated with other aspects of our clients’ customer care strategy including in-house and outsourced contact center agents, real time CRM database(s), corporate branding and other facets of your business. Beyond just IVR services, we inject efficiencies into your customer engagement model, ensuring a rapid ROI from our services.