DRP/BCP IVR

Always have a back-up plan to ensure your customers get the help they need.

Disaster Recovery Planning and Business Continuity Planning are important to ensure your business runs smoothly. Having set procedures to follow will guarantee that your customers receive a high level of service, even in adverse conditions. Whether it is a power outage or natural disaster, our IVR solutions will help your business resume regular operations as quickly as possible.

When call centres go down, our service automatically routes incoming calls to employees working in remote sites or from home, minimizing the risk of downtime. Hosted IVR eliminates the need for on-site servers. By storing your data in the cloud, we remove the risk of losing data due to physical circumstances.

DRP - BCP IVR@2x
Benefits
  • Continue to provide service to your customers.
  • Ensure your company reputation and brand are left intact.
  • Minimize the risk of financial loss.
  • Access and recover data stored in the cloud.

Contact us to find out more about how we can help your organization benefit from DRP/BCP IVR.

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