Category: Contact Center Market Insights

Cloud Contact Center Solutions Will Continue to Take the Market by Storm

A new report published by Fortune Business Insights has revealed that the global Cloud Contact Center market is expected to grow to 56.37 billion by 2027 with a CAGR of 22.7% for the forecasted period of 2022-2027. The Cloud Contact Center market also continued to steadily grow from 2016 – 2022. According to a report from Zion Market Research, the market size in 2016 was ~4 billion and in 2022 it was ~15 billion.

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