AutoAlert is a voice broadcast notification system which allows you to send automated telephone messages to your customers, employees or staff. Some common applications include service change notifications, appointment reminders, past due notifications and other similar customer service alerts.
Automated Telephone Customer Satisfaction Surveys also known as CSAT are a cost effective way of gauging your customer satisfaction and keeping a pulse on your market. Learn More
NuVoxx cloud-based Hosted Interactive (IVR) Services enable you to reap all the benefits of having a front-end IVR to process your incoming calls and enable customer self-service, without having to invest into expensive equipment, licenses and professional services. Learn More
Automated Collections Notifications
Automated Collections and Past Due Telephone Notifications service is intended for organization with a large number of customer who require early collections follow up. The service is fully hosted by NuVoxx and does not require ongoing maintenance from your technology team. Learn More
Hosted Interactive Voice Response (IVR) and Voice Broadcasting
NuVoxx Communications provides:
- Hosted IVR Applications
- IVR Voice Broadcasting
- IVR Notifications & Reminders
- Customer Satisfaction Surveys CSAT
- Automated Collections Calls
- Call recording
- CTI Development
and other automated voice services and self-service solutions. For the complete list, please see our hosted IVR services.
AutoAlert is a voice broadcasting notification system which allows you to send an automated telephone message to your customers, employees or staff. Some common applications include: service change notifications, appointment reminders, past due notifications, account alerts and other similar customer service alerts.
Automated Telephone Customer Satisfaction Surveys, also known as CSAT, are a cost effective way of gauging your customer satisfaction and keeping a pulse on your market. It is now easy to assess and quantify the impact of each interaction with a simple inbound or outbound post-interaction telephone survey.
NuVoxx cloud-based Hosted Interactive Voice Response (IVR) services enable you to realize all the benefits of having a front-end IVR to handle your incoming calls and enable customer self-service, without having to invest into expensive equipment, licenses and professional services.
The NuVoxx team has two decades of experience providing Cloud-based Hosted Interactive Voice Response (IVR) and Voice Broadcasting services for Fortune 500 companies, contact center outsources, government and non-profit organizations.
Some of major Canadian and US organizations use NuVoxx IVR self service solutions to notify customers and handle inbound calls.
Our Value Proposition
NuVoxx cloud based hosted Interactive Voice Response (IVR) services give you access to cutting edge technology on as-needed basis. Our consultative IVR design approach and extensive experience working on integrated solutions for contact centers, seamlessly blend our hosted IVR services with your in-house as well as outsourced contact center agents. Our library of successfully deployed solutions provides an endless source of proven ideas which can enhance your customer interactions. Have a look at our IVR Success Stories for just a few examples.
NuVoxx provides a fully managed service and will design, develop and manage your IVR application for you. We provide a turnkey hosted solution – Software as a Service (SaaS) IVR, at a fraction of the cost of on-premise IVR solutions.
If you have already decided that hosted IVR is right for you, or if you have questions regarding Benefits of Hosted IVR vs. On Premise solution, please do not hesitate to Contact Us for a quote or more information regarding our IVR services.