N-hance your customer experience

NuVoxx self service, proactive SMS and IVR communication, CX measurement and other cloud contact centre solutions.

Learn about NuVoxx

Cloud contact centre solutions

N-hance your customer experience.

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Scalable

10, 100 or 1,000 simultaneous calls. Let us plan for capacity so you can focus on communicating with customers.

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Reliable

Multi-site geo-redundant architecture with a 100% uptime guarantee. Simple refund policy if we do not reach this goal.

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Flexible

Able to integrate with CRM, CIS, Billing and other systems and to provide dynamic, data driven scripting and logic.

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Secure

Our platform goes through regular vulnerability, penetration testing and security audits to ensure our clients' customer data is safe.

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Hosted In Canada

Fully hosted in Canada, we ensure your customer data stays in Canada.

Our Services

Improve customer experience, reduce costs and downtime by leveraging cloud based contact centre solutions such as IVR, SMS and cloud contact centre.

Cloud Contact Center
NuVoxx Solutions

N-hance your customer experience by leveraging NuVoxx solutions to measure customer experience or communicate more effectively with your customer base.

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Explore how we can help you by Business Need or by Industry.

NuVoxx services a range of verticals where cloud-sourcing IVR, SMS and contact centre platform makes it easier for our clients to focus on their business. These include:


About us

NuVoxx, based in Toronto, Canada has been delivering cloud based and hosted IVR, SMS and contact centre solutions since 2002. We focus on cloud based solution delivery for clients who seek reliability, scalability and flexibility. Our solutions are based on best practices and backed up by a 100% uptime guarantee. Contact us to find out more.

About NuVoxx Careers
Canadian Blood Services logo

NuVoxx’s Dialer Service is very user friendly, straight forward and required very little training. The system allowed us to reach out to more donors in a much more efficient manner than manual dialing, and because our staff were not leaving repetitive messages on answering machines, their energy was directed to making the most of each live contact. We have had a long standing relationship with NuVoxx for other hosted services and as usual the customer service was Superior - they always went above and beyond. Being a 24/7 operation our late evening emails to NuVoxx are always responded to almost immediately, even at 10:30pm. All interactions with Ivan and his Team were friendly, courteous, and always helpful and professional.

Denny

Manager, Customer, Relations, Canadian Blood Services

Best Buy logo

We have been using the NuVoxx Cloud Contact Centre for almost a year now. The set-up of the system was easy and seamless. The platform is stable with minimal downtime. The team at NuVoxx is committed to promptly resolving any reported technical issues and were available to provide both on-site training and support. I would recommend this service

Rosanna

Best Buy Canada Ltd.

N-hance the way you engage with your customers. Find out more 1-888-968-8699 or

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