IVR Outbound Services

Automated Collections Notifications

A better credit recovery solution to maximize ROI

Do you want to send customer-friendly reminders regarding past-due accounts without risking the relationship?

Looking for a cost effective way to engage in early collections?

Need a solution to make your collections team more effective?

NuVoxx offers an automated notification service designed exclusively for the credit and collections industry that contacts thousands or tens of thousands of your past-due customers each hour. Using our cloud-based outbound Interactive Voice Response (IVR) service your company will reduce operational costs by as much as eighty-five percent by automating the outbound collection calling process.

Automated Debt Collection

Our interactive hosted service allows your customers the option to immediately connect  (via hotkey transfer) to your collections officers. This live transfer option has proven to dramatically increase the success of retaining customers and collecting on overdue accounts.

Benefits of using the collections reminder service:

  • Contact hundreds -even thousands- of past-due customers each hour;
  • Save 85 % over live agent outbound calling;
  • Free up valuable collections officers from making outbound calls;
  • Automatically connect customers who are ready to pay;
  • Increase success of collecting on overdue accounts;
  • Leverage the ‘soft’ approach of the automated messaging;
  • Leave pre-recorded reminders of upcoming or past due payment;

Our pay-per-use cost model is based on number of minutes or calls made.

NuVoxx Automated collections and past-due notifications can be integrated with a variety of data sources to securely pull information in real-time or on a scheduled basis (daily, weekly, etc.).  Once deployed, the system requires no maintenance or management and since it is fully hosted, there is no investment in any hardware, software or support.

Listen to a sample automated collections reminder:

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 Pricing

Your fully customized, automated collections notification service is a pay-per-use service with billing based on a per-minute or per-call basis. Since there are no capital expenses to turn on the service ROI is immediate and many times over the cost of the service. Contact us to find out more about how we can help your organization benefit from automated collections calls.